Returns & Exchanges
At Urban Carry Holsters, we want to ensure you find the perfect fit for your gear, which is why we offer a 30-day trial period for all our premium leather holsters and accessories. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to keep you carrying with confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Package Your Gear
Place the holster in its original packaging with all included accessories and securely seal the box before attaching the return label.
Drop Off and Process
Hand your package to the designated carrier; once received at our facility, we will process your refund or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing